Hi, I'm Emily.
Currently based in Austin, Texas, I've worked across various industries and business segments leading a variety of people and teams.
My superpower is people, networking, and making connections. I nerd out about processes, automations, science, and innovation. My secret sauce is understanding the top-down (or bottom-up) impacts changes made within an organization will have on current happenings.
I strive for constant learning, curiosity, and leveraging technology for the betterment of the organization.
Passion for people, equity, curiosity, technology, and how things work.
January 2022 to Present
Chief Operations Officer
FOLIO | Austin, TX
FOLIO is a tool built to serve commercial interior service providers and their customers. I manage all day-to-day operations, product roadmap and development, customer experience, customer relations, processes and automations. I manage and drive both internal employees and external third-party teams, including product development, UI/UX design, product maintenance, accounting, finance, customer experience, and sales. I stood up all business operations, internal technology, and infrastructure when we officially launched in January 2022.
June 2019 to January 2022
Chief of Staff
SKG | Austin, TX
SKG is a Certified MillerKnoll dealership that helps companies outfit their interior space with furnishings, technology, and architectural products. I was responsible for driving teams across the organization to complete strategic initiatives and various projects to move the business forward. I oversaw the build of a custom software to serve the organization and customers. I developed best-in-class processes and procedures using a variety of technology and automation tools. Leveraging SQL, PowerQuery, and other tools, I built visibility into the business through high-impact reports to drive better decision making for the executive team and leadership.
June 2018 to June 2019
Maars Architectural Walls Team Lead
OP Texas | Houston, TX
OP Texas is a Certified MillerKnoll dealership that helps medium and large-sized corporations create effective and well-design work space for their employees. I was responsible for managing and driving the multi-discipline Maars Architectural Walls team consisting of sales, design, account coordinators, and project managers. I managed a sales pipeline of $20M, ensuring bids, contracts, and orders were executed accurately and timely.
November 2014 to June 2018
Project Management, OpEx, Process Improvement
OP Texas | Houston, TX
I managed multiple, simultaneous projects for external clients with budgets up to $2M. I led the implementation and training of multiple software programs across the organization to increase operational efficiency, automations, and general collaboration.
January 2006 to August 2014
Senior QA Specialist & Ultrasound Technical Aide
Southwest Diagnostic Imaging Center | Dallas, TX
Southwest Diagnostic Imaging Center is one of the largest outpatient imaging centers in Dallas, offering multiple radiology exams including MRI, CT, PET, sonography, mammography, DEXA, X-ray, and more. I worked in various technical and administrative roles during my tenure, interfacing directly with radiologists, patients, and referring physicians on a daily basis.
Completed in 2016
Miné Esen, CSPM, MSc
Senior Product Manager
"Emily is a strategic thinker, dedicated and also very intelligent person who has expansive knowledge in her field. She has a knack for sharing her knowledge and providing insights that ensured we built a truly valuable product."
Bradley Casolo, MD
"I highly recommend Emily for any position she wishes to tackle. She is very intelligent, hardworking, and reliable."
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